§1. General

The online store deuteng.de, Katzwanger Hauptstr. 78, 90453 Nuremberg, managing director Julia Deutscher-Engel, phone +49 911 58079985, email@deuteng.de (hereinafter referred to as "deuteng" or "we"), operates at the Internet address www.deuteng.de (hereinafter referred to as "website" called) an online shop. For all orders that you place via the website and for our deliveries and services, the following general terms and conditions apply exclusively in the version valid at the time of the order. We do not recognize any deviating provisions of the customer unless we have agreed to their validity in writing.
The European Commission provides a platform for out-of-court online dispute resolution (OS platform), available at http://ec.europa.eu/odr.
We are not prepared to take part in dispute settlement proceedings before consumer arbitration boards.

§ 2 conclusion of contract
1. The language available for the conclusion of the contract is German.
2. The presentation of the goods on our website does not constitute an offer by deuteng.de to conclude a purchase contract.
3. By submitting the order form provided on our website to us, you are submitting a binding offer to conclude a purchase contract with us. You submit the offer by entering all the necessary information during the ordering process and finally sending the order form to us by clicking the "Submit order" button. Before submitting the offer, you will receive an overview of the information you have provided and the opportunity to correct any input errors.
4. After we have received your order, we will send you an email confirming that we have received your order and listing the details of your order (order confirmation). Please note that this order confirmation does not represent a declaration of acceptance of your contract offer, but merely serves as information.
5. The purchase contract between you and us is only concluded when we accept the offer by sending the ordered goods. In the case of prepayment, the delivery will only take place after the full amount has been credited to our account.
6. We are entitled to reject an offer on your part without giving reasons, in particular if there is reasonable suspicion that the goods obtained via the Internet are to be sold on commercially.

§ 3 cancellation policy

The right of withdrawal applies exclusively to consumers in accordance with § 13 BGB.

RIGHT OF WITHDRAWAL

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

In order to exercise your right of withdrawal, you must inform us, deuteng, Julia Deutscher-Engel, Katzwanger Hauptstr. 78, 90453 Nuremberg Tel .: 0911-58079985 E-Mail: email@deuteng.de, by means of a clear declaration (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

In order to meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

CONSEQUENCES OF REVOCATION

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

EXCLUSION OR REASONS FOR LIFE OF THE RIGHT OF REVOCATION

The right of withdrawal only applies to articles that have not been customized or changed. The right of withdrawal is no longer valid for personalized products.

End of revocation

Withdrawal form

(If you want to cancel the contract, please fill out this form and send it back)
to: deuteng, Julia Deutscher-Engel, Katzwanger Hauptstr. 78, 90453 Nuremberg Email: email@deuteng.de
• I / we (⁕) hereby revoke the contract concluded by me / us (⁕) for the purchase of the following goods (⁕) ______________________________________________________________________
______________________________________________________________________
• Ordered on (⁕)________________________________________________________
• received at (⁕)_______________________________________________________
• Name of the consumer (s) ____________________________________________
• Address of the consumer (s) _________________________________________
_____________________________________________________________________
• Signature of the consumer (s) (only when notified on paper) ______________
• Date______________________
(⁕) Delete where inapplicable.

§ 4 right of return
1. All Deuteng products can be returned to us within 14 days of receipt of the goods. However, the right of return only applies to unworn, unwashed and faultless items from which the labels have not been removed.

2. Returns
2.1. You bear the direct costs of returning the goods.
2.2. In the event of a return, a credit will be made to your account / card; any losses due to currency fluctuations will not be reimbursed.
2.3. The return must be sent to: deuteng, Julia Deutscher-Engel, Katzwanger Hauptstr. 78, 90453 Nuremberg

3. If you have any questions about your right of return, please contact our customer service:
Email: email@deuteng.de
Phone: +49 911 58079985

§ 5 prices; Product presentation; Availability;

1. The prices stated on our website www.deuteng.de at the time of your order apply.
2. The goods offered at www.deuteng.de are shown on the website in the form of digital photographs of the goods that actually exist. Slight deviations between presentation and reality do not represent a defect in the goods ordered.
3. If you have ordered several products at the same time, the individual products can be delivered at different times. Section 266 of the German Civil Code remains unaffected. Shipping costs are only charged once here.

§ 6 Delivery & Shipping

1. Worldwide shipping is done with DHL.
2. The goods are ready for dispatch approx. Eight working days after your payment has been received. Unless otherwise agreed, delivery by DHL takes place within 1 to 5 working days to the delivery address specified by the customer, depending on the choice of delivery location. When paying in advance, delivery will only take place after the full purchase price has been credited to our account.
3. Shipments outside the EU
For worldwide shipments or for shipments outside the EU, please contact our customer service:
email@deuteng.de
4. Shipping costs
Germany: 5.00 €, free of charge from 150 € order value
Within the offered EU countries: € 12.00, free of charge for orders over € 200
In the case of partial shipments, the shipping costs are only charged once.

§ 7 payment; Late payment; On Bill; Right of retention

1. Types of payment accepted
You can pay for your order at deuteng.de in Germany using the following payment options:
• Prepayment, bank transfer
• PayPal (credit card, direct debit, bank transfer)
• Cash on pickup

2. Offsetting
Offsetting by the customer is excluded insofar as the counterclaim has not been legally established, is ready for a decision or is undisputed or includes a claim for compensation due to the costs of removing defects from the same contractual relationship.

3. Right of retention in commercial transactions
In commercial transactions, the purchaser's right of retention and the right to refuse performance are excluded, with the exception of undisputed, legally established counterclaims or claims for the removal of defects from the same contract.

§ 8 retention of title
The delivered goods remain the property of deuteng.de until they have been paid for in full

§ 9 questions about the order or complaints
Please direct questions about your order or complaints to our customer service:
Email: email@deuteng.de
Phone: +49 911 58079985

§ 10 warranty
For claims due to defects in the delivered goods, the statutory provisions apply with the exception that a claim for compensation for a defect only exists in accordance with the following § 11.

§ 11 liability
1. We have unlimited liability for intent and gross negligence. In the case of a slightly negligent breach of a main performance obligation or a secondary obligation, the breach of which endangers the achievement of the purpose of the contract or the fulfillment of which enables the proper execution of the contract in the first place and on which the customer could rely ("essential obligation"), our liability is foreseeable , contract-typical damage limited. We are not liable for the slightly negligent breach of contractual obligations that are not part of the essential obligations.
2. Liability in the case of fraudulent concealment of defects or assumption of a quality guarantee as well as liability for claims based on the Product Liability Act and for damage resulting from injury to life, body or health remain unaffected. A change in the burden of proof to the detriment of the customer is not associated with this.
3. As far as the liability of www.deuteng.de is excluded or limited, this also applies to the personal liability of employees, employees, employees, representatives and vicarious agents.

§ 12 Choice of law, effectiveness
1. German law applies exclusively to all legal disputes arising from or in connection with the sales contract, excluding the UN sales law.
2. Should one or more provisions be ineffective, this does not affect the effectiveness of the remaining provisions.